When the going gets tough: How our Support team excelled during the pandemic

At WeGotTickets we take customer service pretty seriously. When I joined the company in 2008 it was as a member of our Support team, and I was told by the department manager back then that you only truly get to demonstrate exceptional customer service in a crisis. And to say the last year has been... Continue Reading →

March 11, 2021 0

Covid-19 NHS Test & Trace and your events

We hope you're doing okay through all of this. As things slowly start to open up we know some of you are having to collect customer information at your pubs and venues in case it's needed by the NHS Test & Trace team or, outside of England, your Nation's specified tracing system. We anticipate all event organisers will need to... Continue Reading →

July 13, 2020 0

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