Almost one year on from the launch of our partnership with Tickets for Good, we’re proud to announce that with the support of our customers, more than £20,000 has been raised for the Ticket Fund. These funds have helped thousands of NHS workers attend uplifting live events at no cost, as well as creating exclusive NHS-only events with huge... Continue Reading →
Cancelling Your Event Without Letting Customers Down
Sometimes circumstances leave you no option but to cancel your event; you know, the event you’ve been working on and promoting for months with that band or comedian that you’ve personally wanted to see live for years and had invested both time and money into making happen. Unfortunately, shit happens, but whatever the reason –... Continue Reading →
Our Affiliates Help Your Event Reach Millions of Event-Goers
Wouldn’t it be nice if once you set up your event, allocated tickets to your favourite independent box office (that’s us, naturally) and watched as your glorious-looking event page goes on sale, you could just sit back and relax? Unfortunately, that’s not always possible, and this is often where the hard work actually starts. Sure,... Continue Reading →
Paperless Tickets Massively Reduce Your Event’s Carbon Footprint
Pop quiz: how many tickets has WeGotTickets sold in the last twenty years? Ten million? Twenty million? Fifty million? Nope, it’s none, zero. That’s right, in our entire 17-year history we haven’t sold a single ticket; not a physical one sent in the post, anyway. When we started out back in 2000 under the OxfordMusicNet... Continue Reading →
How to Ticket Your Virtual Events
It’s a brave new world and, as live music, comedy clubs, panel discussions, fireside chats, podcast interviews, dance classes and short film nights move online we want to explain how you can join loads of clients using us to ticket your Zoom, Twitch, Facebook or Instagram Live events. Firstly, you need to add an online... Continue Reading →
Thanking the NHS: Tickets For Good
We’re always looking for ways to do good – whether through our environmentally-friendly ticketing system, supporting grassroots events promoters and venues, offering exceptional service to customers, or partnering with charities and fantastic campaigns like Tickets for Good and The Ticket Fund. Earlier this year we joined with Tickets For Good to become the first contributors... Continue Reading →
Introducing Ents24 – Sharing Your WeGotTickets Event with Thousands
Did you know that when you create your event on WeGotTickets it's automatically added to some of the UK's tops listings sites, including Ents24? Good, eh? Well, now you know, let's introduce them and some of the great services they offer. In their own words, here's our friends Ents24... Ents24 is the UK's biggest live... Continue Reading →
Guest Checkout: Reducing abandoned baskets, increasing sales
A few months into the pandemic we launched a new Guest Checkout system that makes it even easier for customers to buy tickets. This development streamlines the buying process, reduces abandoned baskets and increases sales. We've already seen an increase in basket completions since removing the requirement for customers to login. While rooting around in... Continue Reading →
When the going gets tough: How our Support team excelled during the pandemic
At WeGotTickets we take customer service pretty seriously. When I joined the company in 2008 it was as a member of our Support team, and I was told by the department manager back then that you only truly get to demonstrate exceptional customer service in a crisis. And to say the last year has been... Continue Reading →