When WeGotTickets started out back in 2002 we wanted to provide an inexpensive way for venues and promoters to sell advance tickets to small events; the maximum 10% booking fee and a huge emphasis on treating customers well were two of the key points of our first mission statement. Essentially; be nice, don't rip anyone... Continue Reading →
We Are The (Customer Service) Champions
We'll let you guys worry about who deserves to top the album of the year lists, or whether England have any chance at the World Cup, because the only trophy we care about is the ticketing industry’s Outstanding Customer Service Award. And, if you’d been at the recent Society of Box Office Managers (SOBOM) Awards,... Continue Reading →
Manners Don’t Cost a Penny – The Value of Customer Service
When WeGotTickets started out back in 2002 we wanted to provide an inexpensive way for venues and promoters to sell advance tickets to small events; the maximum 10% booking fee and a huge emphasis on treating customers well were two of the key points of our first mission statement. Essentially; be nice, don't rip anyone... Continue Reading →