A few months into the pandemic we launched a new Guest Checkout system that makes it even easier for customers to buy tickets. This development streamlines the buying process, reduces abandoned baskets and increases sales. We've already seen an increase in basket completions since removing the requirement for customers to login. While rooting around in... Continue Reading →
We hope you're doing okay through all of this. As things slowly start to open up we know some of you are having to collect customer information at your pubs and venues in case it's needed by the NHS Test & Trace team or, outside of England, your Nation's specified tracing system. We anticipate all event organisers will need to... Continue Reading →
How many times do you check your inbox every day? I personally lose count, and although I may spend more time on Facebook, most of that is spent sifting through holiday snaps, fake news and cat videos. Email is a more personal and direct form of interaction, and so it’s not surprising that studies show... Continue Reading →
Did you miss us? It’s been a few weeks since we posted our usual mix of expert advice, industry know-how and dry wit, so I expect so. Rest assured though that in that time we haven’t just been speculating on Season 2 of Stranger Things. No, we’ve also been busy putting some final touches on... Continue Reading →
Bored of reading all those tiresome end of year lists picking out the best songs and albums? Yeah, what a friggin' yawn fest they are. But this, dear reader, is where it gets exciting. Right here, right now, you can find out what happened at your favourite independent ticket agency during 2016... Style on point... Continue Reading →
We recently attended a talk at the Chartered Insitute of Marketing's (CIM) Digital Summit entitled “Whose data is it anyway?” and left feeling quite smug about ourselves. Sure, there were some fairly shocking stats exposed – such as only 30% of marketers, when asked, said they would put the trust of their customers above overstepping... Continue Reading →
