Been up to much lately? For some it’s a resounding yes – everything is back to normal after the pandemic. For others, it’s a bit more meh (hey, 2007 just called and it wants its cutting ambivalence back). It’s been over a year since the last Covid restrictions were lifted. But are we all out... Continue Reading →
Why Providing Great Customer Service is a No-Brainer
When WeGotTickets started out back in 2002 we wanted to provide an inexpensive way for venues and promoters to sell advance tickets to small events; our industry-beating booking fee and a huge emphasis on treating customers well were two of the key points of our first mission statement. Essentially; be nice, don't rip anyone off,... Continue Reading →
Over £20,000 raised for Tickets for Good
Almost one year on from the launch of our partnership with Tickets for Good, we’re proud to announce that with the support of our customers, more than £20,000 has been raised for the Ticket Fund. These funds have helped thousands of NHS workers attend uplifting live events at no cost, as well as creating exclusive NHS-only events with huge... Continue Reading →
Cancelling Your Event Without Letting Customers Down
Sometimes circumstances leave you no option but to cancel your event; you know, the event you’ve been working on and promoting for months with that band or comedian that you’ve personally wanted to see live for years and had invested both time and money into making happen. Unfortunately, shit happens, but whatever the reason –... Continue Reading →
Paperless Tickets Massively Reduce Your Event’s Carbon Footprint
Pop quiz: how many tickets has WeGotTickets sold in the last twenty years? Ten million? Twenty million? Fifty million? Nope, it’s none, zero. That’s right, in our entire 17-year history we haven’t sold a single ticket; not a physical one sent in the post, anyway. When we started out back in 2000 under the OxfordMusicNet... Continue Reading →
How to Ticket Your Virtual Events
It’s a brave new world and, as live music, comedy clubs, panel discussions, fireside chats, podcast interviews, dance classes and short film nights move online we want to explain how you can join loads of clients using us to ticket your Zoom, Twitch, Facebook or Instagram Live events. Firstly, you need to add an online... Continue Reading →
Thanking the NHS: Tickets For Good
We’re always looking for ways to do good – whether through our environmentally-friendly ticketing system, supporting grassroots events promoters and venues, offering exceptional service to customers, or partnering with charities and fantastic campaigns like Tickets for Good and The Ticket Fund. Earlier this year we joined with Tickets For Good to become the first contributors... Continue Reading →
Guest Checkout: Reducing abandoned baskets, increasing sales
A few months into the pandemic we launched a new Guest Checkout system that makes it even easier for customers to buy tickets. This development streamlines the buying process, reduces abandoned baskets and increases sales. We've already seen an increase in basket completions since removing the requirement for customers to login. While rooting around in... Continue Reading →
Emergency Grassroots Music Venues Fund & Other Funding Opportunities
The government has made £2.25m available to help grassroots music venues through the next few months, but the window to apply for a grant of up to £80,000 is short - with it due to close on 3rd August. If your venue would benefit from these funds you can find out more and lodge your application... Continue Reading →
