For the past few months we've been hunkered down in our workshop with our finest tools, handcrafting a new and improved Admin Area. From Monday 28th November, you’ll find better mobile and tablet optimisation and quick access to your most used features, so you'll enjoy an even better experience running your ticketing on WeGotTickets. Let's have... Continue Reading →
When WeGotTickets started out back in 2002 we wanted to provide an inexpensive way for venues and promoters to sell advance tickets to small events; the maximum 10% booking fee and a huge emphasis on treating customers well were two of the key points of our first mission statement. Essentially; be nice, don't rip anyone... Continue Reading →
Sometimes circumstances leave you no option but to cancel your event; you know, the event you’ve been working on and promoting for months with that band or comedian that you’ve personally wanted to see live for years and had invested both time and money into making happen. Unfortunately, shit happens, but whatever the reason –... Continue Reading →
A few months into the pandemic we launched a new Guest Checkout system that makes it even easier for customers to buy tickets. This development streamlines the buying process, reduces abandoned baskets and increases sales. We've already seen an increase in basket completions since removing the requirement for customers to login. While rooting around in... Continue Reading →
At WeGotTickets we take customer service pretty seriously. When I joined the company in 2008 it was as a member of our Support team, and I was told by the department manager back then that you only truly get to demonstrate exceptional customer service in a crisis. And to say the last year has been... Continue Reading →
Grassroots venues can breath a sigh of relief as the Government has released new guidance that allows ticketed events to sell alcohol, even without the provision of food. Hopefully this means that many venues and promoters in Tier 1 and 2 areas around the UK can now book shows over the next couple of months,... Continue Reading →
The government has made £2.25m available to help grassroots music venues through the next few months, but the window to apply for a grant of up to £80,000 is short - with it due to close on 3rd August. If your venue would benefit from these funds you can find out more and lodge your application... Continue Reading →
We hope you're doing okay through all of this. As things slowly start to open up we know some of you are having to collect customer information at your pubs and venues in case it's needed by the NHS Test & Trace team or, outside of England, your Nation's specified tracing system. We anticipate all event organisers will need to... Continue Reading →
Calling all venues, promoters, artists and arts organisations! During this difficult period we’re …
For the last couple of years we've been partnered with Attitude is Everything, a frankly incredible charity and inspiring bunch of people whose work is dedicated to improving disable access to live music. We're delighted to let you know about their latest initiative, the DIY Access Guide, which promises grassroots musicians, promoters and venues a practical... Continue Reading →
